Start here !

Once you have purchased a business email plan from Mailivy, you need to take the following steps to start using it.

  1. To change the Name Servers of your domain name
    • Login to your Customer Area, Search for the domain name for which you have purchased this plan and go to the Order Information view. 1



    • Click the Name Server Details link.
    • Here, you would find the list of Name Servers you need to set for your domain name. 2 Alternatively, if you wish to retain the Name Servers of your domain name instead of using Mailivy‘s Name Servers, you would need to add the DNS Records listed on this page, on your existing Name Servers.
  2. Create Email Accounts Once the Service is activated, you should create email accounts to send and receive email. Apart from creating email accounts, you can also setup email forwards, aliases, mailing lists etc. from your Email Administration interface. 3  
  3. Send and Receive Email using the accounts you created Mailivy offers you the following options while sending and receiving email using the accounts you create:
    • Configure a desktop email client to download and send email. 4
    • Login to the Web-based interface to access your email online. 5You can now send/receive email using your newly created email account either using a desktop email client or through the Webmail interface.

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